FAQ

Is Dr. Bauer-Olson accepting new patients? Yes, we are, however, please see the next question for which insurance we are unable to accept as new patients.

What insurance providers do you currently accept? We accept several commercial insurance plans as well as Medicare. As of March 1, 2024, we are unable to take new ND or MN Medicaid patients (this includes Blue Plus and BCBS ND Medicaid Expansion plans). Always check with your insurance before scheduling to make sure Dr. Bauer-Olson is in-network with your plan.

When does Dr. Bauer-Olson see patients? Dr. Bauer-Olson's regular office hours are 9:30 am -5:00 pm Monday, Tuesday, Thursday, and Friday.

Do you take Walk-in patients? Currently, we are not set up to provide walk-in care, but we do offer same-day visits for acute illnesses. Please call or text the office for availability (Note: limited slots available).

Can I send a message directly to Dr. Bauer-Olson via Elation Passport? Yes. This feature has been activated. If you have questions, please contact the clinic.

How can I pay my bill? You have several options to pay your bill.

Call our office and speak to Ali - 701-499-4847
Mail a check to our office - 4133 30th Ave S Suite 103, Fargo, ND 58104
Go to ElationPay.com and enter the information from your paper statement.
Follow the link from the email or text you received from our office.
Pay in person at the clinic.

I need a medication refill, who do I call? Please call your pharmacy and they will contact us on your behalf.

I need to cancel and/or reschedule my appointment, how can I do that? You can cancel/reschedule by calling or texting our office line at 701-499-4847.

What is your Cancellation/No Show policy? In order to provide the best possible care our clinic encourages patients to keep their scheduled appointments. With the growing number of cancellations and no-shows, we have created this policy to address these behaviors. Please provide at least 12 hours' notice if you wish to cancel your appointment. You can notify us by calling or texting our clinic. We understand that unexpected life events happen and illnesses may occur, so we will do our best to accommodate these circumstances. In the rare case that you No Show/Cancel three consecutive appointments we reserve the right to dismiss you from our clinic, require you to pay a cancelation fee of $30, and ask that you seek care (including medication refills) elsewhere.

I am unable to pay my entire balance today, do you offer payment plans? Yes! Call and talk to Kelsey in the office to set up a payment plan. We are now also an approved CareCredit provider. Click here to learn more & see if you qualify!

Do you have Covid vaccines? No, currently we do not offer Covid vaccines. As far as seasonal vaccines, we currently just offer the influenza vaccine.

My child needs their immunizations, do you have those at your clinic? Yes! We offer childhood immunizations for commercially insured and self-pay patients. Unfortunately, we are unable to provide immunizations to ND Medicaid, BCBS ND Medicaid Expansion, MN Medicaid, or MN Blue Plus at this time.

Are you affiliated with any of the local hospitals in town? No, Dr. Bauer-Olson is an independent physician with no direct affiliation with a local hospital. If you require the services of a hospital, you have the freedom to choose. However, please check with your insurance provider in case they require you to use a certain facility.